The information we collect and how we use it.
When you contact and register with us and or on our website in order to receive our publications, particulars of property and or to arrange to view a property we need to know your name, address, e-mail address/es, contact telephone numbers, lifestyle choices, car registration number (if applicable), sectors in which you are interested and geographic regions of interest.
We gather this information to allow us to process your registration, to submit any offers you may make to buy a property or any application for a tenancy on a property. The relevant information is then used by us, our trusted affiliates, agents and sub-contractors to provide any services requested by you and or that are required in the interests of your business with us, and or the completion of undertakings that are required in the protection of your interests, and or in the interests of compliance with pertinent statute and to communicate with you on any matter relating to the provision of our services in general.
We do not sell, rent or trade your personal information. Your personal information may be used by us and other businesses carefully selected by us to contact you in writing, by telephone or by email to offer you content, advertisements, products and services that we believe may be of interest to you. You can opt out of receiving any contact for marketing purposes by contacting us.
We may also wish to provide you with information about special features of our website or any other services or products we believe may be of interest to you. If you would rather not receive this information, please contact us.
We may also want to provide you with related information from third parties we believe may be of interest to you. If you would rather not receive this information, please contact us.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please contact us.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.
During your registration you may have indicated that you were happy to be contacted by affiliated companies either within our group of companies, or that work with our group of companies, with information about special features of our website or any other service or products that we believe may be of interest to you. If you no longer wish to receive this information, please contact us.
How we protect your information
IHH takes the security and privacy of its customers' personal information extremely seriously. We have strict internal procedures which cover the storage, access and disclosure of your information that would have been collected by us and retained from work undertaken by us or that that we are currently engaged in with you, or because we believe that you may be interested in receiving material from us about our business and services. Your personal information is held on our database in accordance with the Data Protection Act 1998.
What is a cookie?
A cookie is a small text file that is downloaded onto your computer when you visit certain websites and allows a website to recognise a user's computer. Cookies are used to help users navigate websites more efficiently and to perform certain functions, as well as to provide information to the owners of the website.
What cookies do IHH use?
Sale of business
In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed on to the new owners of the business.
Updating your details
If any of the information that you have provided to IHH changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please contact us to let us know the correct details by either email or by sending a letter to, The Data Protection Officer, Hose Rhodes Dickson, 138 High Street, Newport, Isle of Wight, PO30 1TY
Access to your records
You have a right to be told what personal information we hold about you. If you wish to see a copy of the information we hold about you please write to The Data Protection Officer, Hose Rhodes Dickson, 138 High Street, Newport, Isle of Wight, PO30 1TY. A small administrative charge will be made for fulfilling this request.